Privacy Policy

Effective Date: 29th May 2025
Business Name: Ladren Group Pty Ltd
ACN: 687 562 009
Website: www.ladrengroup.com.au

Introduction

Ladren Group is committed to protecting your privacy and handling your personal information in accordance with Australian privacy laws. This Privacy Policy explains how we collect, use, disclose, and store your personal information.

What Information We Collect

We may collect the following personal information when you interact with us:

  • Full name

  • Email address

  • Phone number

  • Business or company details

  • Any information you provide through forms or communications

  • Usage data (e.g., analytics, cookies, IP address)

How We Collect Your Information

We collect personal information when you:

  • Submit a contact form or inquiry

  • Book a consultation or service

  • Subscribe to newsletters or updates

  • Communicate with us via email, phone, or social media

  • Use our website (via cookies or third-party analytics)

Why We Collect It

We collect your information to:

  • Respond to your inquiries

  • Provide and manage our services

  • Send updates, promotions, or newsletters (if you’ve opted in)

  • Improve our website and user experience

  • Meet legal and compliance requirements

How We Store & Protect Your Data

Your personal information is stored securely using password-protected systems, and we take reasonable steps to prevent misuse, interference, or unauthorised access.

Disclosure to Third Parties

We do not sell or rent your personal information. We may share it with:

  • Service providers (e.g. email platforms, website hosts, analytics tools)

  • Legal or regulatory authorities, if required

All third parties are bound to maintain the confidentiality and security of your data.

Cookies & Analytics

We use cookies and third-party tools (e.g. Google Analytics) to collect website usage data and improve your experience. You can adjust your browser settings to manage cookies.

Access & Correction

You have the right to access the personal information we hold about you and request corrections if necessary. Please contact us to make such a request.

Complaints

If you believe we have breached your privacy, please contact us. We will investigate and respond within a reasonable time. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

For privacy inquiries, please contact:

📧 ladrengroup@gmail.com